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Welcome to Travelex, the largest issuer of Visa and MasterCard® Travellers Cheques. Our cheques are sold by Travelex outlets and third party business partners under the Thomas Cook MasterCard and Interpayment Visa brand names.
Our Interpayment Visa and Thomas Cook MasterCard Travellers Cheques are accepted at thousands of locations worldwide, including banks and bureaux de change. In some countries they can be used to pay directly for goods and services. In fact in the USA, we advise customers not to encash them at banks, but to use them as cash for their purchases.
Benefits of Travellers Cheques
Travellers cheques are the perfect travel companion. They are one of the world's safest and most convenient ways to carry money, wherever you go. Available in all major world currencies, travellers cheques are easy to use, refundable, excellent for budgeting and accepted worldwide at thousands of locations. They are the perfect complement to local currency and credit cards.
And remember, if you have any unused travellers cheques, you can keep them for your next trip - they are valid forever!
Purchasing Travellers Cheques
There are thousands of organisations worldwide that sell Interpayment Visa and Thomas Cook MasterCard Travellers Cheques. Please contact us, using the details on the Contact Us page, for details of your nearest travellers cheque selling agent. Some agents may charge a small fee when you buy your travellers cheques, whilst others will offer them 'fee free'. Ask your local selling agent for details.
How to use your Travellers Cheques
When you receive your Travellers Cheques
- You must sign each travellers cheque once, as soon as you receive it, in the space marked Signature of Holder / Purchaser's Signature. This must be in your usual signature in non-erasable ink. You should only sign the cheque again in the presence of the accepting agent, when you encash it.
- Please read and understand the Purchase, Claim and Refund conditions. To read the Purchase, Claim and Refund conditions please click here. You can also find them inside the cover of the wallet provided with your travellers cheques. Failure to comply with these conditions could result in Travelex's refusal to honour refund requests.
Always
- Keep your copy of the Sales Advice / Purchase Agreement Form in a safe place and separate from your travellers cheques. You may be asked to provide it when encashing your cheques or if you require refund assistance.
- Remember to safeguard your travellers cheques as you would your cash. If you are travelling by aeroplane, do not place your travellers cheques in the luggage you check-in, you should always carry them with you. When you arrive at your destination, please use a safety deposit box, if one is available.
Cashing your Travellers Cheques
- When you go to encash your travellers cheques, remember to take your passport or similar identification with you. You may also need to show your copy of the Sales Advice/ Purchase Agreement Form as proof of purchase.
- It is important that you make a note of the numbers of the travellers cheques as you encash them. Keep this record separate from your remaining cheques.
- If you visit an encashment location and they won't accept your cheques, please contact us, or ask the encashment location to, using the appropriate toll free number and we will help you straight away. Please click here for a list of our toll free numbers. These are also listed on the back of your Sales Advice / Purchase Agreement Form.
- You should only complete the date on each cheque when you use it, just as if you were writing a personal cheque.
Further Information
If you would like help or assistance, please contact us. We are available to help you 24 hours a day, 365 days a year.
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