Is BEO-EXPORT licensed?
Yes, we are. BEO-EXPORT has an Australian Financial Services Licence to deal in foreign exchange products granted by ASIC (Licence No. 294171). Australian regulations require licensed foreign exchange dealers to meet strict capital requirements and employ a range of internal procedures incuding risk management, staff training, accounting and audit. These requirements were introduced in 2002 to enhance consumer protection. You should only deal with licensed dealers. We have sufficient organisational capacities, staff knowledge and financial resources to provide the service of a highest level and as required by the recent reforms.

Is my money safe when dealing with BEO-EXPORT?
Yes. BEO-EXPORT holds client funds in accounts with major financial institutions until the client's outward payment instruction is authorised and paid. In addition, we operate an extremely low risk transaction model. Although there is a risk that the exchange rate might change adversely between the time of receipt of your funds, and exchange of the funds into the recipient's currency. This rarely, if ever occurs, due to the internal systems and controls BEO-Export has in place. In the event that it did occur, BEO-Export would bear the loss incurred by the fluctuation.

What is the process for dealing with BEO-EXPORT?
Once BEO-Export has provided you with a quote, and is satisfied with your identification, BEO-Export can receive a payment from you. BEO-Export's fee is deducted, and the money is transferred overseas. BEO-Export (through its Overseas Representatives) contacts the recipient, identifies and then pays the recipient. BEO-Export will telephone you when the recipient has received the funds.

Delayed Payments
There is a risk that your funds may be delayed or lost due to force majeure. BEO-Export will not provide a refund due to force majeure as defined in the case law of Australia. This includes catastrophic disasters, terrorist attacks and other events that affect the money transfer service.